Shipping and Storage Services

Legal Age

Wines may be sold and delivered only to a person who is at least 21 years of age. In placing your order, you represent to us that you are at least 21 years old and that you are also the person to whom the wines will be delivered. At the time of delivery, all shipments containing alcohol require the signature of an adult, who may also be asked to furnish proper identification proving he or she is at least 21 years of age.

Shipping to a BUSINESS ADDRESS is strongly recommended since an adult signature is required for delivery.

Shipping Arrangements

Title to, and ownership of, all wine passes from casa del vino to the purchaser at the time of purchase and the purchaser takes all responsibility for the shipping of same from casa del vino to his or her location. By arranging for transportation of the wine, casa del vino is providing a service to, and acting on behalf of, the purchaser. By utilizing this service from casa del vino, the purchaser is representing that he or she is acting in a fashion compliant with his or her local and state laws regarding the purchase, transportation and delivery of wine.

The purchaser represents that he or she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered.

For a summary of state laws, see the Wine Institute website.

State Shipping Laws

Wine shipments can be made to the following states:
Alaska, California, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Iowa, Minnesota, Missouri, Nebraska, Nevada, New Mexico, New York, North Carolina, North Dakota, Oregon, South Carolina, Texas, Washington, West Virginia, Wisconsin and Wyoming.

Sales tax will not be charged for shipments to these states.

In some cases, however, other shipping arrangements can be made. Please direct inquiries to .

Weather Conditions, Packaging, and Storage

Prolonged exposure to heat or freezing temperatures can damage wine. Although we ship using insulated styrofoam containers, this will not ensure protection against temperature extremes. We recommend that you consider current weather conditions when you place your order, and that if you wish to have your order held until conditions change, you let us know at the time you place your order. We will gladly store your wine for up to 180 days at no charge in order to facilitate shipping under suitable weather conditions.

Packing, Shipping, and Insurance Rates

The actual handling charges for your order can only be calculated when the package weight, shipping method, and insurance are included. All shipments are insured, regardless of value. Therefore, if you wish to receive a shipping quote before finalizing your order, please add this request in the COMMENT box on the check out page. In most cases, shipping will be charged on a separate invoice.

Return Policy

What can be returned?

If you bought it from us, you may return it to us, under the following conditions:

  • casa del vino will not accept a return of wine unless it was shipped in error. We will provide the correct replacement, or at our option, a full credit, as long as we are notified within 10 days of receipt. We will cover all reasonable shipping costs for delivering corrected shipments to you.
  • For bottles broken in transit, you must file a claim with the insurer or carrier.
  • We will not accept a return of wine that has been damaged due to weather conditions during shipment.
  • Wine which has been properly identified may only be returned for credit with our previous authorization.
    Do not ship wine without our authorization.

For return inquiries, send an e-mail to .